Jio Phone, the 4G featured phone which was unveiled by Reliance Jio at a price point of Rs. 1500 has recently come out with terms and conditions on their official site. As we know, at the time of unveiling there were no terms and conditions and which attracted millions of customers towards it but after the unveiling its terms and conditions the perception of customers about this phone might get changed.
With the introduction of this terms and conditions, you need to pay the x3 times the price of the phone before you return. So if you planning to get the phone just have a look at the terms and conditions below:
After getting the Jio 4G featured phone you need to recharge with at least Rs.153 per month or reach a minimum threshold of Rs.1500 in a year to be eligible for the refund that means you need to reach the threshold of Rs.1500×3=Rs.4500 in the upcoming 3 years or you will not be eligible for the refund and according to which Reliance Jio has the right to ask the customer to return the phone back. Furthermore, the customer would be liable to pay an additional charge to the company, as Reliance Jio states.
Terms of ‘Return/Refund Policy’ before 3 years
The company has also disclosed a return policy on Jio Phones. Suppose if you found that the phone is not for you and you decide to return it back to Jio within the 1st year of purchase then you need to pay Rs.1500 + GST or other tax to the company itself.
Jio has also introduced a return policy for the user who returns the product within 1st and 2nd year of purchase and for them they need to pay Rs.1000 + GST or other tax.
And on the same way for the customer willing to return the Jio Phone between 2nd and 3rd year need to pay Rs.500 + GST or other tax to Jio company itself.
Terms of ‘Return/Refund Policy’ after 3 years
If you fulfill all the terms of Jio and wish to return after 3 years then you get the total refund of Rs.1500 but there are to terms and conditions as listed below:
- Jio Phone should not be Damaged.
- All the data or other information about Recipient should be deleted before return.
- The Recipient should remove the SIM before return.
- The Jio phone should be returned to Authorized Center(Jio Care).